I remember my exact thought the first time I ever saw a sales letter: What a crock. I was working with an outside marketing consultant who was brought on board to work one-on-one with me on a long-term campaign designed to expand the company from one location to three over the course of an aggressively short period of time. We performed all sorts of fancy SWOT analyses, re-envisioned the company’s core messaging, devised our plan of attack, and began rolling
23 Phrases Every Stressed Out, Strung Out, Well-Meaning (Yet Irritable) Business Owner Needs to Memorize TODAY.
Being able to elegantly SAY WHAT YOU MEAN isn’t always an easy task— —particularly when you’re too busy for petty sh*t like showers, your stress hormones are being IV dripped into your veins at the rate of a class five river rapid, your head is doing Beetlejuice-style 360s as you juggle fourteen and a half clients (and their really cute idiosyncrasies—wink), and as a darling bonus, your three children are pounding their fists at the dining room table threatening to call child protection services if you don’t get
I Believe in Stomach Ulcers The Way Most People Believe in God
I believe in stomach ulcers the way most people believe in God. I can’t see them, nor do I have proof they’ve ever existed in my body, but somehow, I BELIEVE THEY MUST BE THERE. I mean, how could you do the kind of things we do and not have some sort of evil acid eating away at your small intestine? You know the kinds of things I’m talking about: Forcing ourselves to answer every e in every inbox before we
Just The Tip: Writing a Book? What if HOW You Tell the Story is More Important Than The Story Itself?
I know your dirty little secret. (Not that one. God forbid anyone on the internet finds that one out.) You want to write a bo. This means three things: You’re paralyzed with fear that it’ll suck. It’ll suck so bad that the entire world will snub you and right after that, they’ll reve your social security number and put you on display as an example of what NOT to do as a human. You’ve gotten really good at procrastination. “I should
Just The Tip: The Final Formula For Writing An Effective Apology
You’re going to fuck up. Or at the very least, at some time in your life, someone’s going to think you did. And while each apology is going to require its very own dollop of attention, these three steps will get you started in the right direction, (which everyone knows is due North). 1. Keep it brief–not to be confused with showing them your briefs, which might make things worse. Get in, get out, and get over it. The longer
Coming Out of the Closet: Sex Appeal & A Business Confession.
His name was Jackson. Once, I didn’t wash my hands for two whole days after he handed me a softball in gym class. When he wasn’t loing, I’d stare at him as if he were an Grecian god, made of chiseled gold and unicorn sweat—which, now that I said it out loud, is revolting. But naturally, when I did happen to notice him glance in my general direction, I’d feign complete indifference and stare anywhere BUT his general direction, sigh, roll my
Are You (Accidentally) Using Words That Are Triggering People to STOP LISTENING?
“Someday, I’m going to drop dead, and you’re not going to know how to co squat.” She said it at least once a week. Maybe . I’d always snubbed my nose at the kitchen; at the trout heads and ground beef balls, the fresh-picked parsley and the pasta fazool. She was always loing for opportunities to teach me how to co so I didn’t “end up serving my future family that Spaghettio’s crap,” but I know now that what she
3 (Top Secret Ultra James Bond) Ways to Add More Personality To Your Writing
You know that moment when you’re nonchalantly cradling your mother’s urn in the elevator on your way to your apartment, and suddenly the elevator halts to a stop and 5 other people decide to get on, and you sort of panic because you don’t know if they know that you’re carrying A DEAD PERSON, so you quickly think you should make a je about it in case they DO know, to relieve any awkwardness, because you’re good at making jes in
Why Your Writing Sucks.
There’s a lot of horse shit going around the internet these days about “writing from the heart” and eliciting emotion in your readers/audience/customers/landlords. Okay, so not landlords. And you get it. You know it’s important. Because nobody wants to buy from a faceless mime. But what you don’t know is how to actually do it. In your best attempts, you end up with something that still feels generic, forced, trite and/or overly earnest. You write things like, “Live a life
Strike “Newsletter” From Your Vocabulary: What To Say (Instead) to Entice, Compel + Get People To Opt-In
I’m not a badgerer. Except, when I am. Like when the light is left on in the bathroom, for instance. Or those people who leave hunks of bread on their plate and then PUT IT INTO THE SINK instead of scraping it into the garbage, so by the time I find it, it’s a mushy pile of yeast vomit. (Who ARE those people?) Or those other prodigies who insist on driving in the left lane–while PEOPLE ARE ACTIVELY PASSING THEM
The Secret to Creating the Elusive “Emotional Connection” In Writing
I’m often asked: What’s the best way to make an emotional connection with your writing? The answer, of course, is obvious: Talk badly about every single one of your neighbors (we can all relate)…and use a pen name. Kidding. But I do get asked this question a lot. And my answer is always the same. The best way to make an emotional connection with them through your writing… …is to make an emotional connection with yourself, first. (Do not go
How to Sell Anything With Words–Including a Used Ceiling Fan
I’m about to cry. I’m about to cry because I am so filthy proud of one of my former copywriting students. When wrapping up our last conversation on writing take-’em-to-their-knees product descriptions, I left her with a challenge:- Lo around your room. The first three items you see? Sell them to me. The rationale, of course, is that if you can learn to effectively sell the most commonplace items, you can sell anything. For our purposes we’re talking about selling through words,
25 Words That Will Make You Seem Bland, Useless, Stale, Dime-a-Dozen, Washed-Up and Otherwise Uninteresting, Unimportant and Not Worth Paying Attention To
If you want to stand out, feel fresh, appear interesting and get noticed… …then you’ve got to use language that stands out, feels fresh, is interesting and gets noticed. This is common sense, but of course, it’s easier said than done. It’s tempting to use the first words that come to your mind, but usually? Those are the last words that’ll make you stand out in anyone else’s. This is why good copywriting is so important. The cutesy, overused, cliché phrases
Stuck On The First Paragraph? Three (Uncommon) Ways to Bust Out Your Best–Even At Your Worst.
Sometimes, you stare at the screen. And you stare at the screen. And then you go get a bagel. And then you stare at the screen. *whips out nail file* *stares at cuticles* *stares at screen* *stares at cuticles* *wonders how many dead skin cells fall into keyboard during average workday* And then you tell yourself you’ve had enough. You’re going to get down to business. You make a stern face. You furrow your eyebrows. You turn off Spotify, and
How to Sell Anything In One Paragraph Or Less
What if I told you I could sell anything in one paragraph or less? (Stop glancing skeptically at the screen. I can see up your nose.) You know what kind of paragraph I’m talking about–the sorely neglected, overloed and undervalued product description. *cue tambourine and this song* Product descriptions have the power to make or break you. (Right up until you’re bre.) By make or break you, I mean they can influence sales so much that you’ll either be in
Take Your Lazy Sentences And Piss Off. Politely.
Lazy sentences BOTHER ME. They bother me because it’s not really the sentence being lazy–it’s the person who wrote it. And if that person happens to be a business owner who’s trying to convince me to spend my hard-earned, sweat-soaked, time-drenched money with them? They better demonstrate that they actually WANT MY BUSINESS. Want it enough that they’ll actually think about the message they’re sending me. Through their sentences. Through their words. Through each and every carefully placed motherfucking punctuation
Sell More Stuff: Your Words Need to Repre-Fucking-Sent.
I’m going to tell you a little secret. It’s not a dirty little secret, but it might as well be. The secret is this: The key to selling your stuff? Isn’t about the size of your list. (That’s what she said.) In fact, it isn’t about a lot of the things you’re worried that it might be. The key to selling your stuff is actually a lot simple: You have to learn to talk about your stuff the right
How to Make The World Give a Shit About You
:: When I first started having sex, I worried I wouldn’t be sexy enough–and that I’d be a sore disappointment. :: When I worked in advertising sales, the first time I ever had to do a nation-wide cold-calling contest…I was so wracked with nerves, I sat at my desk shaking, sipping vodka from a thermos. :: There was a point in my life when I was so self-conscious, that anytime I talked, I was certain the other person was wishing
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